We take your privacy seriously. This policy explains exactly how jm8 collects, uses, stores, and protects your personal data when you use our platform.
Effective Date: 1 January 2026Six commitments that underpin how jm8 handles your data.
jm8 only collects personal data that is strictly necessary for the purposes described in this policy. We do not collect data speculatively or for undefined future use.
Every category of data jm8 collects is tied to a clearly stated purpose. We do not use your data for purposes beyond what is disclosed here without seeking your explicit consent.
jm8 uses 256-bit SSL encryption, access controls, and regular security audits to protect your data from unauthorised access, disclosure, or loss.
You can access, correct, or request deletion of your personal data at any time. jm8 provides a clear process for exercising your data rights, detailed in this policy.
jm8 does not retain personal data indefinitely. Retention periods are defined by legal obligation, licensing requirements, and business necessity — and are disclosed in this policy.
jm8 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Your data is yours.
This Privacy Policy ("Policy") describes how jm8, operated at jm8.bio ("jm8", "we", "us", "our"), collects, uses, stores, shares, and protects the personal data of individuals who use the jm8 Platform. By registering an Account or using the jm8 Platform, you acknowledge that you have read and understood this Policy. This Policy should be read alongside our Terms & Conditions.
jm8 is the data controller responsible for the personal data processed under this Policy. jm8 operates the online gaming platform at jm8.bio under international gaming authority licensing. For all privacy-related enquiries, you may contact us at [email protected].
jm8 collects personal data in the following categories, depending on your interaction with the Platform:
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number | Provided during registration or KYC verification |
| Contact Data | Email address, Malaysian phone number, residential address | Provided during registration |
| Financial Data | Payment method details (e-wallet IDs, bank account info), transaction history, deposit and withdrawal amounts in MYR | Provided during cashier transactions |
| Technical Data | IP address, device type, browser, operating system, session data | Automatically collected on Platform access |
| Usage Data | Games played, bet amounts, session duration, bonus usage, login history | Automatically recorded during Platform use |
| Communications Data | Live chat transcripts, support email correspondence | Collected when you contact jm8 support |
jm8 uses your personal data for the following purposes:
jm8 processes your personal data on the following legal bases:
jm8 does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and under appropriate data protection agreements:
The jm8 Platform uses cookies and similar tracking technologies to operate the Platform, maintain your session, and improve your experience. The types of cookies used include:
You may control cookie preferences through your browser settings. Note that disabling essential cookies may prevent certain Platform features from functioning correctly. jm8 does not use third-party advertising or cross-site tracking cookies.
jm8 retains personal data for no longer than is necessary for the purposes for which it was collected, subject to the following retention guidelines:
On expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.
jm8 implements and maintains appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Subject to applicable law and the limitations of our regulatory obligations, you have the following rights in relation to your personal data held by jm8:
Request a copy of the personal data jm8 holds about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of data where retention is no longer justified.
Request restriction of processing in certain circumstances.
Request your data in a structured, commonly used format.
Object to processing based on legitimate interests or direct marketing.
To exercise any of these rights, contact jm8 at [email protected]. jm8 will respond within 30 days of receiving a valid request. Please note that certain rights are subject to limitations where jm8 has legal obligations that require retention or processing of your data — for example, AML record-keeping requirements under our gaming licence.
The jm8 Platform is strictly for persons aged 21 years and above. jm8 does not knowingly collect personal data from persons under the age of 21. If jm8 discovers or is notified that personal data has been collected from a person under 21, that data will be deleted immediately and the relevant Account closed. If you believe a minor has registered on the jm8 Platform, please notify us immediately at [email protected].
jm8 may update this Privacy Policy from time to time to reflect changes in our data practices, Platform features, or applicable legal requirements. Where changes are material, jm8 will notify registered Players by email or via a prominent notice on the Platform prior to the changes taking effect. The "Effective Date" at the top of this Policy will be updated to reflect the date of the most recent revision.
Your continued use of the jm8 Platform following the effective date of any amendments constitutes your acceptance of the updated Policy. We encourage you to review this Policy periodically.
For any privacy-related queries, data subject rights requests, or concerns regarding jm8's data practices, please contact us through the following channels:
jm8 aims to respond to all data-related enquiries within 30 days. For complex requests, jm8 may extend this period by a further 60 days where necessary, with notification provided within the initial 30-day window.
jm8 is committed to transparent, responsible data practices. If you have questions about how your data is used, our 24/7 support team is here to help — or explore the platform with confidence.
21+ only. Please gamble responsibly.